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Dealing with the Big “C” (Powerful tips & techniques you can use to defuse tense situations and resolve workplace conflict) (Employee Relations)

Do you dread conflict? Do you find yourself avoiding confrontation or saying something that you regret later? Avoiding confrontation and leaving conflict unresolved can cost you lost productivity, decreased quality as well as your own personal happiness. In this teleseminar, you’ll learn how to get to the root of the problem, defuse tense situations and reclaim productivity and job satisfaction.

In Dealing with the Big “C”, Guy Harris draws on 20 years to help you understand – and work through – the reasons why your relationships are getting in the way of getting things done. Once you master conflict-resolution, you’ll get better cooperation from others, build better relationships and get ahead in your career.

In just 60 minutes, you will learn: 

    • Ways of looking at conflict that you may have never considered
    • How to apply powerful psychological principles in a practical way to help you control your response and develop influence with others
    • Two secrets that may initially seem contrary to what seems like the right thing to do. In fact, you might do just the opposite of what these two secrets will tell you to do if you don’t know better…
    • A secret that may seem obvious when you hear it. (And you will be surprised how often people get it wrong in practice.)
    • Three technique-based techniques to reduce conflicts
    • Three insights to how you should think about and prepare for your conflict resolution efforts
    • Powerful tips, techniques, and insights you can use immediately to resolve all types of conflicts in your life – and specifically those conflicts that occur in the workplace

With this program, you will gain insights to help you reduce stress when you encounter conflict, move more quickly towards resolution and address conflict more constructively.

Get a glimpse of the content that Guy will cover in this teleseminar…

Presented By

Guy Harris
Master Trainer & Coach

Guy draws on more than 20 years of combined professional and military experience when he consults, coaches, or trains in the areas of team and interaction dynamics, communication strategies and tactics, and emotional intelligence.

Prior to becoming a trainer and coach, Guy served as a Nuclear Engineering Officer in the US Navy Submarine Force, and he worked in leadership positions in both large and small business environments.

Typical client concerns prior to working with Guy are: forging a team from a group of individuals, moving a team past the conflict stage of team development, developing other leaders, expanding personal influence within the organization, communicating more effectively, and developing buy-in for new programs and processes.

With experience and training in technical disciplines and his further training in, and practical application of, human behavior and motivation principles, his unique skills consist of quickly connecting the technical and task accomplishment necessities of business operations with the human factors that often limit rapid implementation and results.

In other words, he helps you understand – and work through – the reasons why your relationships are getting in the way of getting things done.

Guy has both Bachelors and Masters Degrees in Chemical Engineering. He was a qualified Engineering Department head in the U.S. Navy. He is a Master Trainer and Coach in the DISC Model of Human Behavior, and a Workplace Conflict Resolution expert.

Price: $175.00