“You Said What?” Simple Communication Mistakes That Are Costing You Greatly (And Even Simpler Solutions for Avoiding Them)

“I told them…” “Don’t they read their email?” “Why don’t they understand?” “How many times do I have to tell them?”

How many of those have you said, or thought this week (or today even)?

And unfortunately, your frustration is just one (and a relatively minor) consequence of ineffective communication.

Poor communication leads to disengaged employees, increased conflict, decreased productivity, poor performance and ultimately employee turnover.

Has a communication misunderstanding ever put you in a bind? Do you find that you often have to reiterate instructions or clarify a situation for your team or colleagues? Are your ideas getting “lost in translation”?

You’re not alone.

Communication is quite arguably the single most important skill for our success in life and business. And although you’ve been speaking and writing most of your life, you’re no doubt making communication mistakes on a daily basis – don’t worry, we all are!

Join us for just 60 minutes and learn simple strategies for the most common and overlooked communication mistakes including:

• Engaging in one-way dialogue and feedback
• Inefficient (or non-existent) listening
• Using vague or confusing language
• Ignoring the importance of body language
• Passive aggressive techniques and more!

Stop letting bad habits and ineffective communication destroy your relationships and success. Join us today!

Presented By

Guy Harris

Guy Harris’ career includes service as a nuclear engineering officer in the U.S. Navy submarine fleet, various supervisory/managerial roles in the chemical industry and personal business ownership. In the early 1990s, he began to actively pursue the practical application of leadership, communication, team building and conflict resolution principles.

He is a Certified Human Behavior Specialist, a Master Trainer in the DISC Model of Human Behavior, and a Conflict Resolution Subject Matter Expert.

Typical client concerns prior to working with Guy are forging a team from a group of individuals, moving a team past the conflict stage of team development, developing other leaders, expanding personal influence within the organization, communicating more effectively, and developing buy-in for new programs and processes.

Clients consistently comment on how quickly Guy helps them diagnose their “real” challenges and create plans for overcoming them. Workshop participants rave about the way his stories and experiences relate learning points in ways that are fun, engaging, and memorable.

As a consultant, trainer, and coach, Guy has worked with large and small clients, businesses, not-for-profit organizations, and individuals from Boston to Brisbane and from Ottawa to Orlando. His past clients include: Sun Chemical Co., Ivy Tech Community College, The Good Samaritan Society, Redbox, Purdue University, Delta Career Education, The American Farm Bureau Association, Butler University, Alpha Chi Omega Sorority, Panda Express, and many others.

Guy is the co-author of From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership, Sell Naked on the Phone, and The Behavior Bucks System. He has been a contributing author, content developer and editor on other books and training materials including: Presenting With Style; Leadership @ Work, Leadership Brief and To The Point, and Leadership: It’s an Inside Job.

Guy’s blog, The Recovering Engineer Blog, is about learning to get out of your own way and learning to take a close look at your thoughts, feelings, responses and reactions to find better and more effective ways to build and maintain both personal and professional relationships.