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Handling Tough Performance & Attitude Problems

Toxic employees: they test your patience, lower your productivity, and sap your energy.

And their effect on your team members can often determine the success of your organization – as the negativity can quickly overpower team morale, collaboration, and productivity, leaving you to pick up the pieces.

As a manager, you deal with it all day every day – from complaining, gossiping, and conflicts, to giving little to no effort on projects --toxic employees can wreak havoc on your own (as well as your team's) overall productivity and success.

And without the right training and tools to effectively discipline these “problem” employees, neither you, nor your team, will gain the traction needed for success.

Thankfully, it's never too late to learn those essential best practices that turn these negative attitudes and performances into positives!

In this 60-minute jam-packed program, you'll learn practical strategies and skills you can immediately implement into your management routine that will allow you to nip these tough performance issues in the bud.

You'll also learn:

  • How to recognize and acknowledge the perspective of the employees with the toxic attitudes.
  • How to stay calm and keep your emotions in check during conflict conversations.
  • Persuasion and communication techniques for your “toxic” employees.
  • How to effectively confront other people's bad behaviors without lowering engagement or morale.
  • An action plan that helps you avoid conflict escalation from the beginning.

Don't allow a few “bad apples” ruin your team; gain the powerful, practical techniques to eliminate the toxicity on your team!

About the Presenter:

Guy Harris

Master Trainer & Coach

Guy draws on more than 20 years of combined professional and military experience when he consults, coaches, or trains in the areas of team and interaction dynamics, communication strategies and tactics, and emotional intelligence.

Prior to becoming a trainer and coach, Guy served as a Nuclear Engineering Officer in the US Navy Submarine Force, and he worked in leadership positions in both large and small business environments.

With experience and training in technical disciplines and his further training and practical application of human behavior and motivation principles, his unique skills consist of quickly connecting the technical and task accomplishment necessities of business operations with the human factors that often limit rapid implementation and results.

He writes the Recovering Engineer Blog, and he co-authored From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership with Kevin Eikenberry. Guy has both Bachelors' and Masters' Degrees in Chemical Engineering. He was a qualified Engineering Department head in the U.S. Navy. He is a Master Trainer and Coach in the DISC Model of Human Behavior, and a Workplace Conflict Resolution expert.

Price: $175.00