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Critical Strategies for Managing Negativity, Gossip and Toxic Employees

Do you remember the last time you had to deal with a negative employee? As a manager or supervisor, do you ever feel like some employees are holding you hostage? Workplace flare-ups, along with negativity, malicious gossip and toxicity, cost us a lot—both financially and emotionally.

If you want to help your negative employees and gossips break their old habits and keep them from dragging down your entire team, this webinar is for you! You will learn how to increase your ability to deal positively with negative people, and difficult situations.

This audio-conference tackles the realities of managing the “worst of the worst” of your gossips and negative employees. You will learn how to enhance your leadership style and fine-tune your management skills, as well as determine what’s behind the bad behavior

Join senior HR professional, Carol Hacker, for a high-content presentation that well help you manage people who drain your energy and make you miserable. The stakes are too high to ignore bad behavior!

  • Quickly identify the causes of negativity
  • De-personalize angry confrontations between employees and yourself
  • Aim for a mutual definition of the problem to prevent negative talk from dragging your team down
  • Constructively confront and defuse bad behavior before it leads to a crisis
  • Hold onto an “irreplaceable” employee with a negative attitude without destroying the morale of your entire team
  • Remove the blame factor by focusing on the problem behavior, not the employee
  • Diffuse the office big mouth once and for all
  • Fortify yourself with concrete confrontation skills and strategies for getting employees to make changes for the positive.
  • Use the “behavior blindness” technique to eliminate malicious gossip and negativity

Presented By

Carol Hacker

Carol Hacker is the former Director of Human Resources for the North American Division of a European manufacturer, Employee Relations Manager for the Miller Brewing Company, and County Office Director for the US Department of Labor. Carol has been the President and CEO of Hacker & Associates, a management consulting and seminar company since January 1989. She specializes in teaching managers, supervisors, team leaders, HR professionals, business owners, and executives how to meet the leadership challenge. She’s the author of over 400 published articles, scores of audio CDs and 14 books including the bestseller, Hiring Top Performers-350 Great Interview Questions For People Who Need People. She earned her BS and MS with honors from the University of Wisconsin.

Price: $175.00