Off-boarding: Strategies for Saying "Goodbye" Are Just as Important as On-boarding

*Pending Approval for Recertification Credit Hours Awarded: (One) Specified Credit Hour: HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, SPHRi™ recertification through HR Certification Institute® (HRCI®).

Off-boarding can be defined as the formal process of managing the end of an employee’s life cycle with your organization. Because an off-boarding strategy is just as critical as your on-boarding process, it means that similar effort and resources are required. Employee departures, whether voluntary or involuntary, are unavoidable when you’re a leader of a team. Don’t allow the off-boarding process to fly under the radar at the end of someone’s employment. Just to give you a heads-up; this webinar is not about exit interviews, it’s about so much more!

What’s your experience with off-boarding? Have you ever had to face a forcible firing with mixed emotions? How did you react when one of your most valuable top performers resigned for a “dream job” with a competitor? What is your role when an under-performing employee gets upset and threatens you or a team member? Is unacceptable behavior grounds for immediate termination? How have you successfully off-boarded retirees even if you are not an HR professional?

Regardless of why employees are leaving, all organizations lose employees, and as a result, the off-boarding process needs to be done efficiently and quickly. If an employee’s position is being eliminated or he or she is being fired without notice, there’s typically only one day to get it done. This is where a clear off-boarding process is especially important along with anticipating problems.

A good off-boarding experience will help you tie up all of the loose ends of exit formalities. Knowing why they are leaving will help you keep the rest. Off-boarding can be a key part of making sure that ex-employees feel positively about their experience with you regardless of the circumstances of their departures.

This important webinar, taught by senior HR professional, Carol Hacker, is loaded with practical tips, and include how to:

• Identify the benefits of off-boarding and understand that exit interviews are just the “tip of the iceberg” when it comes to your responsibilities as a manager or supervisor.
• Prepare for off-boarding and make sure you cover all the bases including financials, health insurance, physical and intellectual property, hand-over, non-compete and non-disclosure agreements.
• Ensure that employee separations, layoffs, and downsizing transitions are seamless and consistent.
• Prevent employee data theft.
• Offer outplacement services to help maintain healthy relationships with displaced employees during a time when they may still have a positive mindset.
• Transfer knowledge from the exiting employee to the successor. These are the people who have so much “tribal knowledge” and are so valuable that they become almost irreplaceable.
• Improve the likelihood that former employees will always represent your brand and become evangelists, as well as talent scouts, for your business.

Presented By:

Carol Hacker

Carol Hacker is the former Director of Human Resources for the North American Division of a European manufacturer, Employee Relations Manager for the Miller Brewing Company, and County Office Director for the US Department of Labor. Carol has been the President and CEO of Hacker & Associates, a management consulting and seminar company since January 1989. She specializes in teaching managers, supervisors, team leaders, HR professionals, business owners, and executives how to meet the leadership challenge. She's the author of over 400 published articles, scores of audio CDs and 14 books including the bestseller, Hiring Top Performers-350 Great Interview Questions For People Who Need People. She earned her BS and MS with honors from the University of Wisconsin.