Communication Gone Wrong? Learn Essential Communication Strategies for People Who Think & Communicate So Differently from You

The world’s a big place with all sorts of differences - differences in personalities, cultures, and sometimes even language. Throw in things like work styles and generation gaps, and as a leader, it can be difficult to communicate effectively with everyone you lead.

While diversity makes for a much more vibrant workplace and you WANT these differences on your team, they can also result in ineffective communication.

And poor communication quickly escalates – resulting in disengaged employees, increased conflict, decreased productivity, poor performance and even employee turnover.

But these differences don’t have to be negative – they can truly propel your organization successfully forward.

So if you find yourself struggling with communication gone wrong (including erroneous assumptions, misjudgments, and goals not being met how and when you think they should be), then this 60-minute teleseminar is for you! “Communication Gone Wrong? Essential Strategies for People Who Think and Communicate SO Differently From You” will give you clarity in your own communication, and help you understand the style of others.

Here’s what you’ll learn:

• How Inefficient (or non-existent) listening can sabotage your communication efforts
• The importance of body language and voice tone
• A simple model you can use to quickly assess how other people prefer to receive communications (including practical tips for applying the model in real-world situations)
• The code words to use to break communication barriers and build bridges of understanding
• A 5-step plan to communicate more effectively and comfortably with people who are completely different than you
• What causes defensiveness and what you can do to avoid it before it occurs
• A model for understanding what drives people to move towards you or away from you in your interactions
• A succinct review of the keys to masterful communication: observe, listen, analyze, plan and communicate

Let’s put the brakes on poor communication now. It’s zapping your productivity at a time when the world is getting more and more competitive. Once you get the communication piece right, you’ll start a positive trickle-down force that will affect everything else. People will still communicate differently than you — but THAT will no longer be an obstacle that’s holding you back from your utmost potential. By tailoring your communication tactics to fit different people and different situations, you will consistently produce the results you want with every conversation.

Presented By

Guy Harris

Guy Harris’ career includes service as a nuclear engineering officer in the U.S. Navy submarine fleet, various supervisory/managerial roles in the chemical industry and personal business ownership. In the early 1990s, he began to actively pursue the practical application of leadership, communication, team building and conflict resolution principles.

He is a Certified Human Behavior Specialist, a Master Trainer in the DISC Model of Human Behavior, and a Conflict Resolution Subject Matter Expert.

Typical client concerns prior to working with Guy are forging a team from a group of individuals, moving a team past the conflict stage of team development, developing other leaders, expanding personal influence within the organization, communicating more effectively, and developing buy-in for new programs and processes.

Clients consistently comment on how quickly Guy helps them diagnose their “real” challenges and create plans for overcoming them. Workshop participants rave about the way his stories and experiences relate learning points in ways that are fun, engaging, and memorable.

As a consultant, trainer, and coach, Guy has worked with large and small clients, businesses, not-for-profit organizations, and individuals from Boston to Brisbane and from Ottawa to Orlando. His past clients include: Sun Chemical Co., Ivy Tech Community College, The Good Samaritan Society, Redbox, Purdue University, Delta Career Education, The American Farm Bureau Association, Butler University, Alpha Chi Omega Sorority, Panda Express, and many others.

Guy is the co-author of From Bud to Boss: Secrets to a Successful Transition to Remarkable Leadership, Sell Naked on the Phone, and The Behavior Bucks System. He has been a contributing author, content developer and editor on other books and training materials including: Presenting With Style; Leadership @ Work, Leadership Brief and To The Point, and Leadership: It’s an Inside Job.